AI Receptionist
Respond to customer questions instantly through AI chat and voice workflows.
SIMCOAI helps businesses answer calls, handle customer support, capture bookings, manage refunds, escalate urgent issues and automate repetitive front desk work 24/7.
Platform
Built for small and medium-sized businesses that need faster responses, fewer missed leads and smarter automation without hiring extra staff.
Respond to customer questions instantly through AI chat and voice workflows.
Prepare for intelligent phone call handling with AI voice agents and business-specific call rules.
Detect booking requests, collect details and notify your team automatically.
Let your AI follow your refund policy, update order records and notify staff when needed.
Send urgent issues, complaints, safety concerns and complex cases to the right team member.
Manage tone, policies, FAQs, services, orders, emails and automation rules from one dashboard.
Use Cases
SIMCOAI is designed for businesses where missed calls, slow replies and repetitive admin directly cost money.
Handle booking requests, menu questions, delivery issues and refund enquiries.
Answer membership questions, class enquiries, cancellation requests and trial bookings.
Lookup orders, manage refund requests, answer delivery questions and escalate disputes.
Capture appointment requests, opening hours questions, service enquiries and urgent escalations.
Why SIMCOAI
Your AI follows your policies, refund limits, booking rules and escalation instructions.
Important problems can be sent to your team instead of being handled blindly by AI.
Designed as a cloud platform with dashboards, APIs, integrations and future voice automation.
Legal
Read the rules for using SIMCOAI software, AI systems and business automation services.
Read TermsUnderstand how SIMCOAI collects, processes and protects business and customer data.
Read PrivacyReview SIMCOAI subscription refunds, cancellations and billing rules.
Read Refund Policy