When someone rings about a booking they made three weeks ago, the AI can now find their record from the number they are calling on and answer from it, rather than telling a regular customer it has nothing on file. It only ever discusses the caller’s own records.
More like this
Other new features.
Every update we publish, filterable by what kind of change it was.
Ring our support line, read back a code, and it can tell you your own plan and billing status
31 August 2026
Zapier setup moved into your dashboard, and the trigger list finally matches what SIMCOAI actually sends
23 August 2026
Zapier, a simple view of the dashboard, and a guided tour that starts itself
19 August 2026
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