AI Receptionist & Business Automation

AI front desk software for modern businesses.

SIMCOAI helps businesses answer calls, handle customer support, capture bookings, manage refunds, escalate urgent issues and automate repetitive front desk work 24/7.

Platform

Everything your digital front desk needs

Built for small and medium-sized businesses that need faster responses, fewer missed leads and smarter automation without hiring extra staff.

AI Receptionist

Respond to customer questions instantly through AI chat and voice workflows.

AI Phone Answering

Prepare for intelligent phone call handling with AI voice agents and business-specific call rules.

Bookings & Appointments

Detect booking requests, collect details and notify your team automatically.

Refund Automation

Let your AI follow your refund policy, update order records and notify staff when needed.

Escalation Alerts

Send urgent issues, complaints, safety concerns and complex cases to the right team member.

Business Dashboard

Manage tone, policies, FAQs, services, orders, emails and automation rules from one dashboard.

Use Cases

Made for businesses that cannot afford to miss customers

SIMCOAI is designed for businesses where missed calls, slow replies and repetitive admin directly cost money.

Restaurants

Handle booking requests, menu questions, delivery issues and refund enquiries.

Gyms & Fitness

Answer membership questions, class enquiries, cancellation requests and trial bookings.

Ecommerce Stores

Lookup orders, manage refund requests, answer delivery questions and escalate disputes.

Clinics & Salons

Capture appointment requests, opening hours questions, service enquiries and urgent escalations.

Why SIMCOAI

Automate support without losing control

Custom Business Rules

Your AI follows your policies, refund limits, booking rules and escalation instructions.

Human Escalation

Important problems can be sent to your team instead of being handled blindly by AI.

Built for SaaS Growth

Designed as a cloud platform with dashboards, APIs, integrations and future voice automation.